Website Maintenance & Hosting (MRC Uganda)

ICT Infrastructure, Hosting & Website Development

MRC Uganda

Period

2021 - Ongoing

Project Overview

Ongoing maintenance and hosting services for MRC Uganda’s website, ensuring uptime and updates.

Objectives:

Unify disparate systems to create a cohesive digital infrastructure, enabling seamless data flow and improved operational efficiency.
Develop comprehensive training programs to equip staff with the skills needed to leverage new technologies and processes effectively.
Implement digital tools and automation to streamline procurement workflows, reduce manual errors, and increase transparency.

Scope:

The project streamlined PPDA's internal workflows to enhance coordination and efficiency across various departments.
It upgraded procurement systems to ensure they meet modern standards and improve transparency in operations.
The initiative modernized IT infrastructure to provide reliable support for procurement and administrative functions.
It also implemented staff training programs to equip employees with skills needed for new systems and processes.

Solutions Provided

Conducted a thorough assessment of the current digital infrastructure to identify areas needing immediate attention and long-term improvements, ensuring a solid foundation for transformation.
Implemented immediate fixes such as upgrading servers to enhance performance and reliability, and providing user coaching to improve digital literacy and adoption of new systems.
Developed a strategic plan for system integrations to ensure seamless data flow and interoperability between different platforms, reducing silos and improving efficiency.
Introduced e-signature capabilities to streamline document processing and reduce paperwork, enabling faster approvals and reducing operational bottlenecks.
Updated policies to align with the new digital transformation initiatives, ensuring compliance and governance while supporting innovation and agility.

Outcomes and Benefits

Streamlined operations by integrating disparate systems, allowing for seamless data flow and reducing redundancy across departments.
Enhanced staff capabilities through targeted training programs, enabling employees to effectively use new digital tools and processes.
Established a scalable digital infrastructure that supports future growth and innovation, ensuring long-term sustainability.
Improved decision-making with real-time access to integrated data, leading to more informed and timely actions across the organization.